Before you record a WebEx video call:
Before using the WebEx recorder, there are a few simple steps you should take:
- Prepare your computer before using the WebEx recorder to avoid re-recording and save editing time. The truth is video calls aren’t always high quality. They are impacted by a lot of different factors. How smoothly your system is running, your internet connection and your microphone and camera quality all affect how well you record calls.
- Be mindful that it takes a lot of computer processing power to record video calls with Callnote. To get the best results, turn off any unneeded application. It will help with the overall performance of your machine. Turn off notifications.
- Make sure your audio gets recorded. Built-in mics work well for having a conversation, but they’ll disappoint in a recording. Consider using an external USB headset or microphone. If you have an external webcam, it may have a microphone built into it that will provide good enough audio.

Set up Callnote and start recording:
- Launch Callnote and adjust the settings in Recording Options -> WebEx tab. Make sure you have enable WebEx recording and record video option selected.
- Start the call and then, to record a WebEx video call, simply hit the Record button on the Callnote widget. This will start capturing audio, video, and pictures from the screen. Callnote records your screen as you see it during the call. Pause or stop recording at any moment by clicking on the appropriate buttons. Callnote doesn’t have any recording time limitation, at the same time please mind that by pressing the Stop/Start button the recording will resume with the new file saved in your Library.
Once the recording is complete, the audio and video files are saved in Callnote Library. Recorded audio is saved as mp3 files, and videos are saved as mp4, which is easy to playback on any video player. Callnote records each side of the conversation as a separate audio track. The call can be edited, saved, forwarded, or transcribed.
Audio and video editing tools help trim it down or tweak it. Stay organized by editing titles, adding participants’ names, notes, tags, and comments to your recordings.
Get fast and accurate automated transcripts of your calls. You’ll never go back to the hours of slowly transcribing interviews yourself. Generated texts can be used as captions while sharing the recorded video.
Store recordings in the Cloud – Dropbox, Google Drive; OneDrive; Evernote. Share your audio, video, snapshot and transcription with one click on YouTube or send with email. Go to Sharing Options Tab to set up the forwarding.
Give a try to our emotion recognition tool which can measure sentiment by assessing facial expressions. The results are displayed in graphical format. This is PC only.
Callnote is your best way to record WebEx video calls on Mac and Windows desktops.