Callnote Blog

 

Track and Sense Emotions In Your Conversations with Callnote

We live in a world full of advanced technology: global communication is a screen share or dial-in away, anywhere and at any moment. It seems as though these advanced capabilities should make our lives easier, but something is missing. Every interaction is becoming more conversational, perceptual and relational. Despite the fact we are interacting with each other, something often gets lost in translation when we speak to each other digitally. How can we bring back the context, so our everyday exchanges do not get lost in translation?

Now with Callnote you can track and quantify emotions to get a complete understanding of verbal and nonverbal interaction.

Callnote emotion analysis tool

Emotive analytics is an interesting blend of psychology and technology. Our facial expression detection tool lumps human emotion into 4 main categories: Joy, Attention, Attitude and Contempt / Disgust. With facial emotion detection, we sense facial micro expressions by analyzing the relationship between points on the face. Simply defined, in the recorded video call we detect smiles, surprise, dislike, attention and drowsiness. So you can see the conversation emotional results displayed in graphical format. The highly accurate machine learning algorithms have been trained and tested using Affectiva’s massive emotion data repository — the world’s largest emotion database with more than 6.5 million faces from 87 countries analyzed.

Analyze emotions feature is an option for Premium and Pro users who are running Callnote on Windows PCs.

How does it work?

  1. Select a recorded video file in Library
  2. Choose Edit
  3. Click Analyze Emotions and then View Emotions

Download or upgrade to Callnote Premium or Pro to get improved with emotion analysis capability Skype, Google+ Hangouts, Facebook Messenger, Viber, Facetime, GoToMeeting and WebEx call recorder. Start with a 14-days free trial!


How to Use Transcription Speech-to-Text Service in Your Work


transcription

Do you conduct meetings or interviews? Manage social media or tutoring online? If so, you might consider a few easy wins that take only a little effort when backed by automatic transcription.

  • Transcription service completely eliminates the need to backtrack and replay audio/video. The transcribed texts will outline exactly who is saying what.
  • Transcripts can really speed up a video editor’s workflow, as with a written document, editors can mark sections where revision must be completed all at once and then return to editing.
  • Transcriptions make your content accessible to everyone. If people on the team need assistance getting through the digital recordings, transcriptions will come in handy. Transcripts can be used to create training opportunities, review follow-up notes, or to come up with a list of action items that need to be communicated to a larger group.
  • Transcriptions transform content into something searchable. The best way to improve searchability is to have the entire text available.

If you’ve never given Callnote speech-to-text service a try, there’s more good news: you get 30 minutes of free transcription one-time. Additional files/minutes are just $0.04 per minute. Here’s how you can automatically transcribe your next audio file in just a few minutes. We’ll walk you through the very simple three-step process.

  1. Select a file you need to transcribe.
    Go to your Callnote Library and select a recorded audio or video file. Please make sure that your file has minimal background noise, no heavy accents, and ideally no more than one or two speakers. Transcribe button
  2. Open the Editor.
    Click edit the file in Callnote Library and you’ll have Callnote Editor opened. From here, using our transcription service is super easy. Click “Transcribe”, then click confirm in the dialog box. When the transcription is ready the Transcribe button will become “Edit Transcription”.

    You can typically expect your transcript to arrive within few minutes, but the process can take longer depending on your file length.
  3. Edit, save or share your transcript.
    Within the Callnote editor, by clicking “Edit Transcription”, you can modify the transcribed text. After that, save the text, copy the draft and paste it to doc file or add this text as comments to your call recording to share with another person.Speech to text

So, there you have it. Questions? We’re here to help. Please feel free to reach out to our team at support@callnote.net.


How to Use Transcription Speech-to-Text Service in Your Work

Do you conduct meetings or interviews? Manage social media or tutoring online? If so, you might consider a few easy wins that take only a little effort when backed by automatic transcription.

  • Transcription service completely eliminates the need to backtrack and replay audio/video. The transcribed texts will outline exactly who is saying what.
  • Transcripts can really speed up a video editor’s workflow, as with a written document, editors can mark sections where revision must be completed all at once and then return to editing.
  • Transcriptions make your content accessible to everyone. If people on the team need assistance getting through the digital recordings, transcriptions will come in handy. Transcripts can be used to create training opportunities, review follow-up notes, or to come up with a list of action items that need to be communicated to a larger group.
  • Transcriptions transform content into something searchable. The best way to improve searchability is to have the entire text available.

If you’ve never given Callnote speech-to-text service a try, there’s more good news: you get 60 minutes of free transcription one-time. Additional files/minutes are just $0.04 per minute. Here’s how you can automatically transcribe your next audio file in just a few minutes. We’ll walk you through the very simple three-step process.

  1. Select a file you need to transcribe.
    Go to your Callnote Library and select a recorded audio or video file. Please make sure that your file has minimal background noise, no heavy accents, and ideally no more than one or two speakers.
  2. Open the Editor.
    Click edit the file in Callnote Library and you’ll have Callnote Editor opened. From here, using our transcription service is super easy. Click “Transcribe”, then click confirm in the dialog box. When the transcription is ready the Transcribe button will become “Edit Transcription”.

    You can typically expect your transcript to arrive within few minutes, but the process can take longer depending on your file length.
  3. Edit, save or share your transcript.
    Within the Callnote editor, by clicking “Edit Transcription”, you can modify the transcribed text. After that, save the text, copy the draft and paste it to doc file or add this text as comments to your call recording to share with another person.

So, there you have it. Questions? We’re here to help. Please feel free to reach out to our team at support@callnote.net.


How to Record a Skype Call in Windows and Mac Os When You’re Running the Latest Version of Skype for Desktop

The New Skype for Desktop
We released the update for users who have the latest version of Skype installed. This applies to users with Skype version 8 installed on their Windows and Mac desktops. By clicking this link you can check what version of Skype you are using.

Please note that some Skype recording options have slightly changed in this version. It was a forced measure for us, as Microsoft, the Skype developer, turned off all connection options for external products, that is for Callnote.

Now there is no Connect button in Skype recording options. Also, there is no option “Always start recording when call starts” and “Reduce black borders”. Callnote record widget appears immediately once you start or answer a Skype call. So, please do not forget to press the Record button to start recording.

To install the update, go to download page and select the license type. If you have not registered with us yet, please enter your details to register. The registered users should enter the registration email in the Already registered field at the bottom of this page.

If the upgrade does not take effect, please click “Check license” in the bottom left corner.

Download the update and get started with Skype video call recording.


Callnote 5 Pricing Adjustment and 3 Tiers

Callnote 5 is out now. And we’re adjusting our subscription rates to more accurately reflect the value users get from Callnote. This will also help us to offer new engagement features coming your way soon.


Callnote Video Call Recorder version 5


Attention users registered and subscribed before Callnote 5 release (11/13/2017).

Callnote Premium users:

The new rates will not affect your current Premium yearly plan, but we want to advance notice our users that your subscription will transition to the free version of Callnote after one year. So, after one year, you will have an option to upgrade to a paid version (Premium or Pro) or it will automatically transition to the free version of Callnote.

Please update your Callnote by entering your email in the Already registered section and continue to enjoy all of your Callnote Premium features for free! Please Sign Out/Sign In in order update to take effect. Our latest version of Callnote is loaded with cool new features.

If you choose not to update to version 5 you can continue using your older version of Callnote.

Callnote Pro users:

The new rates will not affect your current Pro yearly plan, but we want to advance notice our users that your subscription will transition to Callnote Premium after the end of your billing cycle. So, after the end of the billing cycle, you will have an option to upgrade to a paid Pro version or your license will automatically transition to Callnote Premium.

Please update your Callnote by entering your email in the Already registered field and continue to enjoy all of your Callnote Pro features for free! Please Sign Out/Sign In in order update to take effect. Our latest version of Callnote is loaded with cool new features.

If you choose not to update to version 5 you can continue using your older version of Callnote at the original pricing.


Have any questions or concerns? Just email us at support@callnote.net and we’ll get back to you quickly.



Callnote Pro v.4.4 With Enhanced Video Editing Tools Is Out

Add professional touches to your videos with easy and functional editing tools.
Callnote records your entire display while simultaneously capturing your video camera, microphone, and your computer audio. When you’re done recording, the easy-to-use editing interface opens so you can start adjusting and revising your video. Because nobody wants to hear your phone ringing or your dog barking in the background of your video.

  • Use a timeline to select the part of the recording you are going to trim and cut.
  • Draw your audience’s eye to the most important aspects of your video by adding illustrative images.
  • If your microphone picked up distracting background noises and echo from the room you can polish your recordings by adding pre-recorded audio track or music.
  • Guide viewers through your clip with interesting and easy-to-follow instructions by adding standalone, overlay or inserted text.
  • Save the edited video, it now takes a few seconds instead of minutes.

Callnote Pro editing tools will make working with recordings more productive!

Video Editing Tools Description

  • Zoom In – Zoom Out Buttons
    Zoom In and Out on the timeline if you need to zoom in on an area of the timeline to make minor adjustments—or zoom out to see the big picture.
  • Erase Selection Button
    Erase selection reduces the recording length and lets you easily trim and cut unnecessary parts of your video. Select the beginning and end of the clip you would like to erase. Click Play Selection to make sure. Click Rease Selection to drop it on the floor. The portion will be actually deleted when you click Save.
  • Add Text Button
    Text clips are static images which display for the length of time you specify. Select the beginning and end with the scrollbar to add the text clip in your recording.
    There are 3 options here:
    Overlay text (to lay text over the clip)
    Standalone text (to put our text right up on the recording)
    Insert text (to insert text so it lengths the recording duration)
  • Add Audio Button
    Add music to set the mood of your video. Added audio file will overwrite the sound of the recording.
  • Add Image Button
    Add intro/outro graphics to beginning/end of the video. Images are static and displayed for the length of time you specify by setting the duration.

Download or upgrade to Callnote Pro to get improved Skype, Google+ Hangouts, Facebook, Viber, GoToMeeting and WebEx call recorder. Start with a 14-days free trial!


Callnote Pro Now Accepts Credit Card Payments

Due to many consumer requests, we are launching credit card payment option in addition to PayPal. From now customers will be able to purchase Callnote Pro license using Visa or Mastercard.

We are working with Authorize.net Payment Gateway to provide this capability to our clients and ensuring personal and financial data security.

All new customers will still receive a 14-day Free Trial when signing up for Callnote Pro. It is priced at $9.95/year thereafter.

Callnote Pro is an advanced version of Video Call recorder for Skype, Viber, Facebook, Google Hangouts video and audio calls, and Online meetings and Conferences (Webex and GoToMeeting). Upgraded version comes with an unlimited number of recordings per month, video and audio editing capabilities, and more.

Update now!


Callnote version 3.7 for Windows and Mac is available for download!

We’re pleased to introduce Callnote Call Recorder v.3.7 for Windows. This version includes the following new features:

  • Group licensing. The easier way for your company, school or organization to volume purchasing. Callnote group license gathers individual licenses together for the convenience of centralized administration.
  • Audio capture improved: merging of extra channels, decreasing bitrate, compute “missed” parts for smooth media playing. Besides to ease editing and post production Callnote can now record microphone and headphones sounds in different files.

We also made some other nice enhancements as well as bug fixes.

  • Quick and smooth installation process.
  • Other minor bugs fixed.

We’d love for you to give it a try. Take a moment to discover the new Callnote !

email_new_callnote

We’re pleased to introduce Callnote Call Recorder v.3.7 for Mac. This version includes the following new features:

  • Now with Callnote you can record WebEx online meetings and webinars. Go to Call Recording Tab and select WebEx, setup connection and start recording. That’s it! Collaborate, learn and stay productive with video recording!
  • Integration with Microsoft OneDrive makes your Mac life easier! Go to Account Tab, select the type of sharing options and click connect. You’ll be redirected to OneDrive login page, where you allow Callnote connection to your OneDrive. Store your recordings with one click and share them with colleagues and friends.
  • Group licensing. The easier way for your company, school or organization for volume purchasing. Callnote group license gathers individual licenses together for the convenience of centralized administration.
  • Audio capture improved: merging of extra channels, decreasing bitrate, compute “missed” parts for smooth media playing. Besides to ease editing and post production Callnote can now record microphone and headphones sounds in different files.

We also made some other nice enhancements as well as bug fixes.

 

  • Skype connection issues fixed.
  • Hangouts’ audio recording issues fixed.
  • Viber video recording issues fixed.
  • Other minor bugs fixed.

 

We’d love for you to give it a try. Take a moment to discover the new Callnote!


Record GoToMeeting Sessions as an Attendee with Callnote! Save your Recordings on Google Drive.

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Attending an important GoToMeeting session and don’t want to miss a thing? Aside from requesting a recording copy from the organizer, from now on you can easily capture everything what was said with Callnote!

We’ve added a new powerful capability to Callnote. Now you can easily record GoToMeeting sessions and webinars as an Attendee for future reference. The recording will include the audio portion of your session, show all activity that appears on the screen during the session, as well as any file sharing done by participants. Then you can edit, save or share it with your team for review to make your presentations shine, and sales calls and team meetings more efficient.

When it comes to files sharing, we got one more handy feature you’d love. Callnote + Google Drive integration makes it easy for you to upload your recordings with just one click. By linking your Callnote with Google Drive, you can upload and access your recordings in the cloud and send them from any device, anytime. Increase productivity by connecting GoToMeeting sessions and files and in one place!

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