Many of your most important communications

are made verbally over Skype, Viber, Hangout

or Facebook

But unlike email, there’s no way to review what was said, double-check details, or just plain remember what was said by whom, when or even why. Getting the facts 100% accurate in every call has all sort of business benefits: improved customer service and customer satisfaction, increased productivity, less risk and liability, and disputes’ avoidance. Focus on the meeting and stop taking notes, Callnote got you covered. Record your conversations and don’t waste your time searching the correspondent notes, trying to recall some details or arguing – just watch the video and it will be settled once and for all.

Recording Skype, Google Hangouts, or any digital video communication can be a useful way to interview subject matter experts and customers. The footage you record can be used in a variety of ways: marketing videos, internal presentations, market research, etc. Using quotes from experts in customer-facing videos has adds credibility and results for marketers, bloggers and podcasters.

Holding online video interviews to screen candidates before inviting them to join you?

Here are SOME GOOD REASONS TO USE CALLNOTE

to record the video interview.

  • Use the recording to re-watch the interview at your leisure, understand exactly what was said, and pause while you write down key points.
  • Facial expressions tell a lot about the person. Yet in the heat of the interview you may miss many of them. Watching the video again you get a better feel what the interviewee is like to work with based on his or her facial response to a particular question.
  • Get a second opinion - show some key highlights of the video to a colleague to get another read on the candidate. Callnote makes it easy to share the video by automatically emailing it or saving it to your corporate GoogleDrive or Dropbox account.
  • Retain a record for future purposes. If a question ever arises about what was and was not said in the interview you can always go back to the record to verify. Since Callnote lets you manage the recording history on your local PC or Mac or in the cloud application such as Evernote or Dropbox it is easy to keep track and find the right recording even if it was made a while ago.
  • Convert spoken interviews and broadcasts into written transcripts for media, fans, players, and coaches. Use Speech to Text to transcribe calls in a contact center for example to identify what is being discussed, when to escalate calls, and to understand content from multiple speakers.