Communication has never been as dependent on technology as it is today. Despite the fact that technology has improved to keep up with our online communicational needs, something often gets lost in translation when we speak to each other digitally. A lot of the day-to-day emotions we saw in person are tough to understand over a video call.
Now with Callnote facereader you can track and quantify emotions to get a complete understanding of verbal and nonverbal interaction.
Emotive analytics is an interesting blend of psychology and technology. Our AI-based facial expression Emotive analytics is an interesting blend of psychology and technology. Our AI-based facial expression detection tool lumps human emotion into 4 main categories: Joy, Attention, Attitude, and Contempt / Disgust. With facereader, we sense facial microexpressions by analyzing the relationship between points on the face. Simply defined, in the recorded video call we detect smiles, surprise, dislike, attention, and drowsiness. So, you can see the conversation’s emotional results displayed in graphical format. The highly accurate machine learning algorithms have been trained and tested using Affectiva’s massive emotion data repository — the world’s largest emotion database with more than 6.5 million faces from 87 countries analyzed.
Analyze emotions feature is a FREE option for Premium and Pro users who are running Callnote on Windows PCs. There is no setup or integration required and you can use it with any video recording you make. This is only for PC users.
How does it work?
- Select a recorded video file in Library
- Click Emotions and view the results
Download Callnote Premium or Pro to get improved emotion analysis capability Microsoft Teams, Zoom, Skype, Google Meet, Facebook Messenger, GoToMeeting, WhatsApp, and WebEx call recorder.